Frequent Questions

What is a private medical clinic outside of RAMQ?

When a medical clinic is private, it means it is not part of the public network and that doctors working there are non-participants in the Régie de l’assurance maladie du Québec (RAMQ). Therefore, your consulting fees or medical treatment can not be refunded by the Régie.

What are the advantages to visit a private clinic rather than a clinic from the public network?

A private medical clinic such as Polyclinic St-Jérôme offers quick access to health specialists. It is therefore possible to get an appointment within a shorter period of time. We offer service with and without appointments and have a qualified team on site to provide you with various treatments in one place.

What is the cost of a consultation with an doctor?

The fees vary according to the care administered  by our emergentologists. A general consultation for a health problem or a medical issue is offered at a cost of $120. Any other service such as medical or nursing procedures may incur additional charges.

Do I have to open an account at the Polyclinic?

You do not need to open an account at the Polyclinic St-Jérôme, you can get an appointment the same day by simply calling us at (450) 431-7666.

What are the business hours of the Polyclinic?

Our business hours are 9 am to 18 am on Monday, Wednesday and Friday and from 9 am to 16 pm on Tuesday and Thursday. Our clinic is also open based on availability of our doctors, Saturday from 9:30 am  to 18 pm. Note that you can contact us at 7 am to make an appointment on the same day

How can I cancel an appointment?

As soon as you know you will not be present to your appointment, please contact us by phone at (450) 431-7666 to let us know. This will free up the time slot for another person who needs it.

For any other questions, please contact us. We will be happy to answer them and give you more information.